Terms of service

TERMS OF SERVICE

Last updated: June 16, 2026

OVERVIEW

Welcome to Fiorentino & Co. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Fiorentino & Co.

Fiorentino & Co operates this website and online store, including all information, content, features, tools, products, and services available through it (the "Services").

By visiting our website, purchasing from us, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you may not access or use our Services.

ARTICLE 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

ARTICLE 2 – PRODUCTS

We strive to display our products as accurately as possible. However, actual colors and appearances may vary depending on your device, screen settings, and lighting conditions.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to limit quantities or discontinue products at any time.

ARTICLE 3 – ORDERS

By placing an order, you submit an offer to purchase products from Fiorentino & Co.

We reserve the right to accept, refuse, or cancel any order for any reason, including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Payment issues

  • Violation of these Terms

An order is only considered accepted once payment has been successfully processed and a confirmation email has been sent.

ARTICLE 4 – PRICES AND PAYMENTS

All prices displayed on our website are shown in Euros (€).

Prices may change without prior notice.

Customers are responsible for providing accurate billing and payment information.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.

  • All information provided is accurate.

  • You agree to pay all applicable charges, taxes, and fees.

ARTICLE 5 – SHIPPING AND DELIVERY

Delivery times displayed on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs procedures

  • Weather conditions

  • Technical issues

  • Events beyond our reasonable control

Risk of loss and ownership transfer to the customer once the order has been handed over to the shipping carrier.

Once a shipment is marked as delivered by the carrier to the address provided by the customer, Fiorentino & Co cannot be held responsible for loss, theft, damage, or misdelivery occurring after delivery.

ARTICLE 6 – RETURNS AND REFUNDS

All returns and refunds are governed by our Return & Refund Policy.

Customers are responsible for return shipping costs unless otherwise required by law.

We strongly recommend using a tracked shipping method with Track & Trace.

Fiorentino & Co is not responsible for return shipments that are lost, delayed, damaged, or cannot be located during transit.

Refunds can only be processed after the returned item has been received and inspected.

ARTICLE 7 – FRAUD PREVENTION

We reserve the right to refuse, cancel, or place orders on hold if we suspect:

  • Fraudulent activity

  • Unauthorized payment use

  • Abuse of promotional offers

  • Reselling activities

  • Violations of these Terms

Additional verification may be requested before processing certain orders.

ARTICLE 8 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Fiorentino & Co branding

  • Logos

  • Product designs

  • Product photography

  • Text

  • Graphics

  • Videos

  • Marketing materials

is the property of Fiorentino & Co and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

ARTICLE 9 – OPTIONAL TOOLS

We may provide access to third-party tools and services.

These tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

ARTICLE 10 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, products, or services offered by third parties.

Use of third-party websites is at your own risk.

ARTICLE 11 – PRIVACY

Personal information collected through our Services is governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

ARTICLE 12 – FEEDBACK AND REVIEWS

By submitting reviews, feedback, suggestions, or other content, you grant Fiorentino & Co a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for business and marketing purposes.

ARTICLE 13 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, omissions, or pricing mistakes at any time without prior notice.

We may cancel orders affected by such errors and issue a full refund where applicable.

ARTICLE 14 – PROHIBITED USE

You may not use our Services:

  • For unlawful purposes

  • To commit fraud

  • To infringe intellectual property rights

  • To distribute malware or harmful software

  • To interfere with website security

  • To harass, abuse, or harm others

Violation of this article may result in termination of access to our Services.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided on an "as is" and "as available" basis, except where otherwise required by law.

We do not guarantee uninterrupted, error-free, or secure operation of the Services.

ARTICLE 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Fiorentino & Co shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our Services or products.

Nothing in these Terms excludes liability where exclusion is not permitted under applicable law.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Fiorentino & Co from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the Services.

ARTICLE 18 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ARTICLE 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Fiorentino & Co regarding the use of the Services.

ARTICLE 20 – ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

We may assign our rights and obligations without restriction.

ARTICLE 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes shall be subject to the exclusive jurisdiction of the competent Dutch courts.

ARTICLE 22 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised update date.

Continued use of our Services constitutes acceptance of any changes.

ARTICLE 23 – CONTACT INFORMATION

Questions regarding these Terms may be sent to:

Fiorentino & Co

Email:
info@fiorentinoandco.com

KvK Number:
97037400

VAT Number:
NL004946713B37

Address:
Nieuwe Hilversumseweg 7A
1406 TA Bussum
The Netherlands