Terms of service
TERMS OF SERVICE
Last updated: August 21, 2026
1. General
These Terms of Service apply to the use of the Fiorentino & Co. website and to all purchases made through our online store.
By using our website or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
2. Products
We aim to display and describe our products as accurately as possible. Colors and appearance may vary slightly depending on your screen, lighting and the natural characteristics of materials.
Product availability, descriptions and prices may be updated at any time.
3. Orders
By placing an order, you agree to provide accurate and complete information.
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order in cases including product unavailability, incorrect pricing, payment issues or suspected fraud. If payment has already been made for an order that we cancel, the applicable amount will be refunded.
4. Prices & Payment
All prices are displayed in Euros (€) and include applicable VAT unless stated otherwise.
Available payment methods are shown during checkout.
Shipping costs and any other applicable charges will be clearly displayed before you complete your purchase.
5. Shipping & Delivery
Orders are shipped according to our Shipping Policy.
Delivery times are estimates and may be affected by carrier delays, customs, public holidays or circumstances outside our reasonable control.
Please ensure that your delivery information is complete and correct when placing your order.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy and applicable consumer law.
Eligible purchases may be returned within 14 days, subject to the conditions stated in our Return & Refund Policy.
7. Intellectual Property
All content on our website, including the Fiorentino & Co. name, branding, logos, photography, product images, text, graphics and other original content, is owned by or licensed to Fiorentino & Co.
Content may not be copied, reproduced, distributed or commercially used without prior written permission.
8. Website Use & Third Parties
You may not use our website for unlawful or fraudulent purposes, interfere with its security or functionality, or infringe the rights of Fiorentino & Co. or third parties.
Our website may contain links to or integrations with third-party services. We are not responsible for third-party websites, services or their content.
9. Liability
We aim to keep our website, product information and services accurate and available. However, temporary errors, interruptions or inaccuracies may occur.
To the extent permitted by applicable law, Fiorentino & Co. is not liable for indirect or consequential losses resulting from the use of our website or services.
Nothing in these Terms limits or excludes any rights or liability that cannot legally be limited or excluded under applicable consumer law.
10. Privacy
Personal information is processed in accordance with our Privacy Policy and applicable data protection legislation.
11. Changes to These Terms
We may update these Terms when necessary. The latest version will always be published on this page together with its most recent update date.
Changes will not affect rights and obligations relating to orders placed before the updated Terms became applicable, unless required by law.
12. Governing Law
These Terms are governed by the laws of the Netherlands, without limiting any mandatory consumer protections that may apply to customers residing elsewhere.
Any disputes will be handled by the competent courts in accordance with applicable law.
13. Contact
Questions regarding these Terms can be sent to:
Fiorentino & Co.
Email: info@fiorentinoandco.com
Phone / WhatsApp: +31 6 12774010
KvK: 97037400
VAT: NL004946713B37
Nieuwe Hilversumseweg 7A
1406 TA Bussum
The Netherlands