Privacy policy
PRIVACY POLICY
Last updated: August 21, 2026
1. Introduction
Fiorentino & Co. respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what personal information we collect, how we use it, with whom we may share it and what rights you have under the General Data Protection Regulation (GDPR).
2. Information We Collect
When you visit our website, place an order or contact us, we may collect:
- Name and contact details
- Billing and shipping address
- Email address and telephone number
- Order and transaction information
- Customer service communications
- IP address, browser and device information
- Website activity and cookie information
Payment details are processed by our payment providers and are not directly stored by Fiorentino & Co.
3. How We Use Your Information
We process personal data where necessary to:
- Process, fulfil and deliver your orders
- Process and verify payments
- Provide customer service
- Maintain and secure our website
- Prevent fraud and misuse
- Comply with legal and administrative obligations
- Analyze and improve our website
- Send marketing communications where permitted
Depending on the purpose, we rely on performance of a contract, legal obligations, legitimate interests or your consent as our legal basis.
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
4. Sharing Your Information
We may share personal data with trusted service providers where necessary to operate our business, including:
- Shopify
- Payment providers
- Shipping and logistics providers
- Marketing and analytics providers
- IT and website service providers
- Government authorities where legally required
We do not sell or rent your personal data.
Some service providers may process information outside the European Economic Area (EEA). Where required, appropriate legal safeguards are used for these transfers.
5. Cookies
Our website uses essential cookies and may use analytics and marketing cookies.
Where required by law, non-essential cookies are only used after you have given consent. You can manage your preferences through our cookie settings.
6. Data Retention
We keep personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal requirements.
Financial and order records may be retained for up to 7 years where required for tax and accounting purposes.
7. Your Privacy Rights
Under the GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw your consent
- Request data portability
To exercise your rights, contact info@fiorentinoandco.com.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.
No online system can, however, guarantee absolute security.
9. Changes
We may update this Privacy Policy when necessary. The latest version and update date will always be published on this page.
10. Contact
For privacy-related questions or requests, please contact:
Fiorentino & Co.
Email: info@fiorentinoandco.com
Phone / WhatsApp: +31 6 12774010
KvK: 97037400
VAT: NL004946713B37
Nieuwe Hilversumseweg 7A
1406 TA Bussum
The Netherlands