Privacy policy

PRIVACY POLICY

Last updated: June 16, 2026

1. Introduction

Fiorentino & Co ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Company Information

Business Name: Fiorentino & Co

Address:
Nieuwe Hilversumseweg 7A
1406 TA Bussum
The Netherlands

KvK Number: 97037400

VAT Number: NL004946713B37

Email:
info@fiorentinoandco.com

3. Personal Information We Collect

When you use our website, we may collect the following information:

Information You Provide

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account information

  • Customer service inquiries

Information Collected Automatically

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Cookie identifiers

  • Referral sources

Order Information

  • Products purchased

  • Transaction history

  • Payment status

  • Shipping information

Please note that payment information is processed securely by our payment providers and is never stored directly by Fiorentino & Co.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data on the following legal grounds:

Contract Performance

To process and fulfill your orders.

Legal Obligations

To comply with tax, accounting, and consumer protection laws.

Consent

For marketing communications, newsletters, and certain cookies.

Legitimate Interests

To improve our services, prevent fraud, secure our website, and provide customer support.

5. How We Use Your Information

We use personal information to:

  • Process and deliver orders

  • Verify payments

  • Communicate regarding orders

  • Provide customer support

  • Send marketing emails (with consent)

  • Improve website performance

  • Analyze website traffic

  • Prevent fraud and abuse

  • Comply with legal obligations

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

6. Sharing Your Information

We may share personal information with trusted third parties including:

  • Shopify (website hosting and e-commerce platform)

  • Payment providers

  • Shipping and logistics providers

  • Marketing and analytics providers

  • IT service providers

  • Government authorities when legally required

We do not sell, rent, or trade personal data to third parties.

7. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where this occurs, we rely on approved safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy Decisions issued by the European Commission

8. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

  • Order and financial records: 7 years

  • Customer service records: up to 2 years

  • Marketing preferences: until consent is withdrawn

  • Website analytics data: according to applicable cookie settings

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise any of these rights, please contact:

info@fiorentinoandco.com

We will respond within the time period required by law.

10. Cookies

Our website uses cookies and similar technologies.

These may include:

Essential Cookies

Required for website functionality.

Analytics Cookies

Used to understand website performance and visitor behavior.

Marketing Cookies

Used for advertising and remarketing purposes, including Meta (Facebook and Instagram) advertising.

Where legally required, non-essential cookies are only placed after your consent.

You can manage your cookie preferences through our cookie banner.

11. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

12. Complaints

If you believe your privacy rights have been violated, please contact us first so we can attempt to resolve the issue.

You also have the right to file a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens

https://www.autoriteitpersoonsgegevens.nl

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.