Privacy policy

PRIVACY POLICY (EN)

Last updated: February 9, 2026

1. Who We Are

Fiorentinoandco (“we”, “us”, “our”) operates this webshop using Shopify.

We act as the data controller under applicable data protection laws (GDPR).

Business details:

Trade name: fiorentinoandco
Address: Nieuwe Hilversumseweg 7A, 1406 TA Bussum, The Netherlands
Chamber of Commerce (KvK): 97037400
VAT number: NL004946713B37
Email: fiorentinoandco.nl@gmail.com
Phone: +31 6 12774010

2. Personal Information We Collect

We may collect:

  • Name, address, email, phone number

  • Billing and shipping information

  • Payment details (processed securely via payment providers)

  • Order and transaction history

  • Account credentials

  • IP address and device data

  • Customer service communications

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Performance of a contract

  • Legal obligation (tax and accounting laws)

  • Consent (marketing communications)

  • Legitimate interest (fraud prevention and security)

4. Purpose of Processing

We use personal data to:

  • Process and deliver orders

  • Handle payments

  • Provide customer support

  • Send marketing communications (if consented)

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link.

5. Data Retention

We retain personal data only as long as necessary.

  • Financial records are kept for 7 years in accordance with Dutch tax law.

  • Marketing data is kept until consent is withdrawn.

  • Account data is retained while the account remains active.

6. Cookies

We use:

  • Functional cookies

  • Analytical cookies

  • Marketing cookies (e.g., Meta/Facebook ads)

Marketing cookies require consent through our cookie banner.

7. Data Sharing

We may share data with:

  • Shopify

  • Payment providers

  • Shipping partners

  • IT and marketing service providers

We do not sell personal data.

8. International Transfers

If data is transferred outside the EEA, we rely on approved safeguards such as Standard Contractual Clauses.

9. Your Rights

You have the right to:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Data portability

  • Withdraw consent

  • Object to processing

Contact:
📧 fiorentinoandco.nl@gmail.com

10. Complaints

You may file a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl

11. Security

We implement appropriate security measures but cannot guarantee absolute security.