SHIPPING POLICY

Last updated: August 21, 2026

At Fiorentino & Co., we aim to pack and ship every order quickly and carefully.

Order Processing

Orders placed before 17:00 (CET) on business days are packed and shipped the same day. Orders placed after 17:00, on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

The Netherlands
Free shipping on orders over €14.95
Estimated delivery: 1–2 business days

Europe
Shipping: €5.95
Estimated delivery: 2–5 business days

Outside Europe
Shipping: €9.95
Estimated delivery: 5–10 business days

Delivery times are estimates and may be affected by carrier delays, customs, public holidays or other circumstances outside our control.

Track & Trace

Once your order has been shipped, you will receive an email with your Track & Trace information.

If you haven't received your tracking information, please contact us.

Customs & Import Fees

Orders outside the European Union may be subject to customs duties, taxes or other import fees. Where applicable, these charges are the responsibility of the customer.

Delivery Issues

If your order is delayed, lost or arrives damaged, please contact us with your order number. For damaged orders, please also include clear photos of the package and product.

Please make sure your shipping address is correct before placing your order. Additional shipping costs may apply if an order needs to be resent due to incorrect or incomplete shipping information.

Contact

Fiorentino & Co.
Email: info@fiorentinoandco.com
Phone / WhatsApp: +31 6 12774010

Customer Service: Monday – Friday, 09:00 – 17:00 (CET)